Role

Business Desk Analyst

Location

801 6 Ave SW, Calgary, AB T2P 4A3, Canada (onsite, locals only)

Duration

10 months

Pay Rate

$33 T4 and $35-36 INC.

Description

We are looking for a candidate who is early in their oil and gas production accounting career and is eager to grow their knowledge by joining a team of five analysts. The team provides end-user support for a software application used across Western Canada. This position is required to be in office in downtown Calgary, Alberta.

Responsibilities

End-User Support

• Provide step-by-step guidance for specific production accounting tasks related to the application.
• Perform initial diagnosis and assist in resolving incidents using a knowledge base.
• Correctly diagnose and resolve predefined incident types.
• Respond to emails in a timely manner.
• Provide clients with appropriate contact num...