Responsibilities

• Set strategic priorities with leadership team; identify key enablers to success and actively engage with respective owners to ensure achieving desired results; ensure continued progression of service, financial, and people agenda.
• Global workforce management inclusive of headcount analysis and forecasting (employees and 3rd party non-employees), composition of 3rd party managed services, resource location strategy, workforce real‑estate forecasts, organization development, and impact of organizational changes.
• Financial oversight inclusive of expense management and controls, annual budget planning and ongoing forecast management, global coordination of productivity objectives and actuals, and strategic planning and analysis.
• Manage day‑to‑day operational events, providing business analysis and problem‑solving recommendations based on knowledge of best practices and process implementation. Continuous interaction with both t...