Business Analyst
Fully Remote






Job Type

Full-time

Description



PingWind is seeking a Business Analyst to support our Veterans Benefits Administration (VBA) Solutions Delivery Center of Excellence (COE) contract work. The overall work will provide Human Centered Design, Configuration, Development, Integration support for VBA including project management, requirements elaboration, and design for the configuration, development, testing, and deployment for SaaS and PaaS solutions in support of VBA (e.g., Salesforce, ServiceNow, Pega, Microsoft Power Platform).



Responsibilities

+ Conduct user research and stakeholder engagement to understand and capture business needs using process workflow mapping, user stories

+ Conduct thorough analysis of current business processes and identify areas for improvement and automation

+ Create a product backlog of well-defined user...