Job Description
Job Description Role Mission: We are lookingfor a
Senior
Business Analyst
to join our Delivery & Business Enablement (DBE) team, supportingStarHubs Consumer Journeysacross the Digital Experience Platform (DXP). You will lead the end-to-end requirements lifecycle from business discovery and stakeholder alignmenttosupportingsolution definition and post-release validation ensuring delivery teams are enabled with high-quality, testable, and traceable requirements. You will play a critical role in shaping digital journeys for key consumer platforms such as the StarHub App and eShop, with a focus on self-service, digital onboarding, usage insights, billing, support, and renewals. Responsibilities:
Lead engagement with Consumer Journey Owners and Product Managers to gather strategic business needs Translate journeyobjectivesinto well-defined functional, non-functional, and data requirements Define epics, user stories, process flows, and acceptance criteria in Ji...