A fast‑growing real estate development group undergoing strategic digital transformation. The organisation is committed to operational excellence, innovation, and building a high‑performance culture.

• Lead end‑to‑end design of real estate operating models with APQC‑aligned process frameworks.
• Oversee monitoring activities including board action tracking, MoM creation, and governance reporting.
• Develop BRDs, RTMs, and structured requirements for ERP and digital transformation initiatives (e.g., Yardi, SAP).
• Conduct root cause analysis, define KPIs, apply Six Sigma methodology, and embed continuous improvement.
• Ensure process governance, compliance alignment, and integration with performance management systems.

• At least 8 years' experience in business analysis, process improvement or transformation within real estate, covering leasing, property or asset management...