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Business Analyst (Product Specialist)

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CONNECTING 2 WORK
📍 thiruvananthapuram, India
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Location thiruvananthapuram
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Posted June 10, 2026
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Commute Local Area
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Job Description

Job Description

Job Description

We are looking for talented and self-driven person as our Business Analyst  to work with our product development team and with our customers to provide on-time product support and hand-holding. Those who are interested, please go through our job requirement below.

Key Responsibilities

  • Manage SaaS & Enterprise customer accounts effectively and should be the point of contact to our customers to provide on-time support (On Call, Email and Ticketing System) and address their queries with the coordination with our product development team.
  • Should take monthly feedbacks and manage a proper support relation with our customers and drive them for monthly/annual renewals.
  • Should be working closely with Sales Team for the customer onboarding process and product demo. Should provide training to our customers about the product and assist them for smooth onboarding.
    • ...

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    📍 Location Details

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    City
    thiruvananthapuram
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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