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Business Analyst (Process Improvement/Modernisation of IT Operating Model)
websparks pte. ltd.
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singapore, Singapore
Location
singapore
Posted
June 09, 2026
Commute
Local Area
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Job Description
11-month contract Government project Hybrid work arrangement We are seeking a position to lead a comprehensive review and modernisation of our IT Operating Model. This role will conduct end-to-end analysis from current state assessment through to implementation planning, delivering a complete set of assessment and planning documents that will guide our IT transformation journey. The successful candidate will be responsible for creating detailed analysis, recommendations, and IT roadmaps that align our IT operations with business needs and drive improved service delivery. Shortlisted candidates should be able to demonstrate, through past work or the technical assessment, that their analysis has driven real organisational change. Key Responsibilities Assessment & Industry Benchmarking Review current IT processes, structures, and ways of working to understand how well they support business needs Identify gaps between where we are today and where we need to be to better serve the business ...