**Job Summary**

The **B** **usiness Analyst** will focus on the compliance concerns across the Wolters Kluwer Clinical Effectiveness customer base. In this position the analyst will work to both identify and correct non-compliant behavior, including improper use of licenses, contracted terms of use and other contract terms, in an efficient manner that minimizes impact on compliant users. The analyst will be responsible for the review and dispositioning of access changes to accounts. They will proactively investigate accounts for any unauthorized access and will work with the customers and appropriate teams to mitigate any non-compliant usage.

**Responsibilities**

+ Proactively identify non-compliance across WK CE customer base, by reviewing usage and account information
+ Work directly with customers to remediate compliance concerns through established policies and procedures.
+ Work closely with other business segments to achieve such remediation.