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Business Analyst II, Refunds CX, WW Refunds Experience
Amazon
๐
Bellevue, United States
Location
Bellevue
Posted
June 06, 2026
Commute
Local Area
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Job Description
Description
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to โmaking zero happenโ โ zero cost of returns, zero waste, and zero defects โ to benefit our customers, company, and environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line.
WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers get the most value out of Amazonโs products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes. You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems.
The candidate...
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to โmaking zero happenโ โ zero cost of returns, zero waste, and zero defects โ to benefit our customers, company, and environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line.
WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers get the most value out of Amazonโs products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes. You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems.
The candidate...