Transform client services as a Business Analyst committed to operational excellence. Investigate business needs, implement software solutions, and improve processes to boost customer satisfaction.
As a key player in Growth & Client Service, you'll gather and document business requirements while offering valuable support for process and software changes. Emphasizing team collaboration, you'll manage projects, mentor peers, and help streamline training for end users.
Key Responsibilities:
• Document existing and new business processes thoroughly
• Manage and define roles within project plans
• Serve as a knowledge management champion
• Support Plan Sponsors with effective solutions
• Engage in departmental initiatives to enhance efficiency
Requirements:
• 3 years of relevant industry experience
• Degree or diploma in Business or similar field
• Proven project management and planning skills
• Excellent communication and organizational abilities
• Int...