Become a key player in transforming business processes as a Senior Business Analyst in Toronto, based at 56 Wellesley St East. This role demands your expertise in communication and user-centered service design.
This contractor position spans 1 year and 4 months, focusing on delivering business analysis within public healthcare initiatives. You will employ your knowledge of the Ontario Design System and Fixing Long-Term Act 2021. Your contributions will support comprehensive research methodologies and enhance overall business performance.
Key Responsibilities:
• Conduct detailed business analysis throughout project phases
• Coordinate stakeholder communications and workshops
• Document requirements for IT solutions and enhancements
• Analyze defects and collaborate on resolutions
• Promote effective service delivery improvements
Requirements:
• Expertise in conducting user research as per Service Design Playbook
• Strong written and verbal communication abi...