Tracks and monitors ongoing Data Center critical infrastructure maintenance and repair for all service lines to pre-defined service level agreements (SLAs). Manages incidents that impact Data Center infrastructure services and the proactive and timely resolution of such incidents. Conducts site reviews and assessments to evaluate suitability for data center builds. Acts as the engineering representative on a wide range of moderately complex on-site scenarios related to mission critical systems, operations, and functionality. Provides engineering insight to ensure project or other design initiatives align with company expectations. Contributes to the identification of training programs for newer members of the team, acting as a subject matter expert with many standard systems and trains others on the team.