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BTS Specialist II
Boar's Head Brand/Frank Brunckhorst Co., LLC
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Jarratt, United States
Location
Jarratt
Posted
June 16, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Hiring Company:
Delicatessen Services Co., LLC
Overview:β’ Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier I/II technical assistance to system users.
β’ Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPIβs and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool.
β’ Installs, configures, troubleshoots, and upgrades computer related production equipment, such as automated/manual labeling equipment, shop floor data collection terminals, mobile devices, HMIβs, etc. Continuous Improvement, Innovation, & Technical & Functional Testing of new technologies.
β’ Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone line...
Delicatessen Services Co., LLC
Overview:β’ Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier I/II technical assistance to system users.
β’ Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPIβs and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool.
β’ Installs, configures, troubleshoots, and upgrades computer related production equipment, such as automated/manual labeling equipment, shop floor data collection terminals, mobile devices, HMIβs, etc. Continuous Improvement, Innovation, & Technical & Functional Testing of new technologies.
β’ Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone line...