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Broker Success Manager – 29194

🏢
Emerald Group Ltd
📍 Germany, Germany
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Location Germany
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Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Overview

Key Duties (Including but not limited to):

  • Update their insurance contracts upon brokers’ requests. For that you’ll be owner of a dedicated inbox and you’ll handle a high volume of brokers interactions. This requires to respect their SLA in order to insure a top satisfaction rate
  • Own the contracts recognition of the German and Austrian Sales teams. This ownership is key as it’s both a revenue-related and a cross-team topic. It’ll be your job to make sure the deals they close are easy to onboard by the CSM team post-signature
  • Offer premium onboarding for their top brokers to make sure that they have a frictionless post-sales journey.

    • Qualifications required:

  • Business proficiency in written and spoken German and English

    • Experience required:

  • Background or experience in the insurance business is a must-have
  • Excellent communication, presentation, and interpersonal skills. P...

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    📍 Location Details

    🌆
    City
    Germany
    🗺️
    Country
    Germany
    🚗
    Commute
    Local Area

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