Manage customer support and service and assume overall responsibility for the success of the branch, including budgets and revenue targets as assigned.
Required Qualifications/Experience
Grade 12 certificate
Minimum 5 years management experience
Transport, workshop, sales and marketing skills
Knowledge of the heavy transport market.
Responsibilities:
Management of all the DAF retail branch activities (inventory, parts sales, workshop and customer satisfaction)
Develop and maintain customer relationships.
Report on non-compliances and implement remedial actions.
Implementation of policies and procedures.
Jointly develop and train branch staff for future growth.
Ensure profitability with monthly targets are achieved.
Compile monthly branch reports and forecasts.
Ensure compliance to strategic plans.
Financial targets are achieved
Achievement of regional sales targets
Implementation of effective control measures
Compliance to minimum C...