The Branch Manager is responsible for leading and managing the overall performance of the branch, including sales, operations, customer service, quality assurance, and team development. This role ensures all KPI's are achieved while maintaining branch efficiency, compliance, and alignment with the company's strategic objectives. Sales performance is tracked separately by program (Caribbean and European), and team success directly influences incentive eligibility.

Responsibilities

1. Sales Performance o Lead the branch’s sales team to meet and exceed monthly and annual sales targets.

• Monitor individual and team performance; implement corrective action plans when needed.
• Track Caribbean and European program performance independently to ensure accurate incentive distribution and program-specific strategies.

2. Financial Oversight

• Ensure timely follow-up on FFP payments, invoices, and receipts.
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