Branch Manager Polokwane:

Operational Planning & Implementation

• Obtain an understanding of the operations strategy, as well as client and business needs.
• Develop the branch operations plan in alignment with overall operations strategy and in support of business and client requirements.
• Present and obtain sign off on the operations plan from operations management.
• Ensure that budget is developed and approved to support the execution of the branch operations plan and to achieve the required service levels.
• Ensure that the necessary fleet, people, systems and equipment are in place to support the achievement of the operations plan as well as client service levels.
• Develop and sign off KPIs that will support the achievement of the plan and client service levels.
• Ensure that the plan is well communicated and understood by all key stakeholders.
• Roll out KPIs and ensure a...