Drive client satisfaction and team excellence as a Branch Manager at RBC. This leadership role emphasizes community engagement and digital growth while enhancing customer interactions.
As a pivotal leader at RBC, you will coach your team to improve problem-solving skills and create a culture of excellence in retail service. You'll identify growth opportunities while addressing operational gaps to ensure your team's success in delivering exceptional client service.
Key Responsibilities:
• Facilitate client acquisition through various channels
• Coach team members for better problem-solving skills
• Foster a strong culture of retail service excellence
• Manage talent development and employee progression
• Address and effectively resolve operational gaps
Requirements:
• Mutual Funds accreditation and 2 years of sales experience
• Over 3 years of leadership experience
• Proficient in digital channels with an entrepreneurial approach
• Bilingual in Englis...