• Overall responsibility for branch operations and performance • Ensure delivery of inspection and testing services in compliance with applicable standards and regulations • Manage client relationships and support business development activities • Control branch budgets, costs, and profitability • Lead, supervise, and develop branch personnel • Ensure effective implementation of quality, health, safety, and environmental systems • Plan and monitor inspection and testing activities to meet contractual and operational requirements • Review and approve technical reports and certification documents • Liaise with clients, regulators, and accreditation bodies as required • Ensure availability, maintenance, and calibration of equipment • Identify operational risks and implement corrective actions