Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Hello Future Branch Advisor (The Glen Branch). As part of our team in FNB Points of Presence (POP), you will be surrounded by unique talents, and an inclusive environment that values our differences. As a Branch Advisor, you will provide compliant, professional financial advice and support existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.

Responsibilities

• Build and manage long-term client relationships to support retention and ...