Company

Associated Equipment Division

Job Content

Ensure all matters related to product support operations and branch administration run smoothly, including branch administration, service operations, and parts operations (warehouse and parts counter). Optimize parts department processes while maximizing return on investment through parts sales, inventory control, and expense management, with the highest level of external customer satisfaction.

Service & Parts Operations

• Handle all service and repair enquiries from customers related to quotation issuance, service call opening (non‑PM jobs), purchase requisition (PR) issuance for local parts and back‑order parts to SDI parts operations, head office, and specific form issuance such as invoice back‑out form opening, credit account, exemption form for suspense customer account, and CNRM for customer CN request.
• Maintain proper filing for all documents related to the service/repair...