ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Primary Responsibilities

• Managing employees by providing feedback and coaching sessions within the purview of account processes.
• Facilitate training based on the approved outline/curriculum for the account.
• Evaluate the trainee's speed to competency through CFU sessions, activities, and assessments.
• Provides post-training support.
• Document processes through recorded sessions.
• Material...