Sales Trainer (Outbound Telesales)

Call Force is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.

We're looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver training that continuously improves the content and delivery styles for new trainees and existing agents.

What you will do Facilitate training group as per Client curriculum requirements. Transfer of skills into different campaigns and accounts required for various industries. Conduct Training Needs Identification as per project requirements and report findings. Attend Quality Calibration sessions and ensure variance is less than 5%. Take Calls for minimum 4 hours each month. Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date. Sel...