On-site - Quezon City | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

COMPANY PROFILE:

An Indian multinational company providing IT services, consulting, and digital solutions to global enterprises.

Position: Operations Manager

Company Industry: BPO

Work Location: Quezon City

Work Schedule: Shifting Schedule

Work Set Up: Onsite

JOB REQUIREMENTS:

• Participate in organizational planning and strategic decision-making as part of the management team.
• Oversee performance of Associate Managers, Team Leads, and Associates to ensure compliance with SLAs and achievement of KPIs.
• Direct multiple programs or lines of business with full Profit & Loss responsibility.
• Serve as the site point of contact and m...