📍 Local Job Near You
BPO Operations Leader, Banking | QC
Tasq Staffing Solutions, Inc.
📍
Quezon City, Philippines
Location
Quezon City
Posted
June 16, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Start Date: ASAP
Work Location: Quezon City
Work Arrangement: 100% Onsite
Job Description:
- Must have Bachelor’s degree
- Must have 8 to 10 Years of banking operations experience
- Min 6 years Senior leadership experience in Banking contact center ops UK/US
- Experience in banking customer service preferred Experience of having managed team of agents with a span of 50 FTE
- Ability to build & motivate teams
- Understanding of regulatory guidelines/ laws applicable in banking industry
- Ability to manage Client escalations and Client relationships Excellent oral and written communication and listening skills.
Responsibilities:
- Managing customer servicing process on a day-to-day basis
- Independently resolve outstanding issues and communicate/escalate proble...