Box Office Manager – £40,000 + Tronc

We are looking for an experienced Box Office Manager to join an exciting independent hospitality and live music events business. This is a fantastic opportunity for someone highly organised, operationally strong, and passionate about customer experience, hospitality, and ideally music/live entertainment. This is primarily an office-based role managing a small team of 4–5 people, ensuring the smooth day-to-day running of all box office operations and customer touchpoints.

The Role:
• Manage incoming emails and calls across all customer touchpoints
• Act as the primary source of information for customers, handling enquiries, complaints, and troubleshooting
• Oversee all ticketing activity including bookings, cancellations, and amendments
• Monitor cancellations across shows and manage ticket reallocations
• Enter daily financial d...