Key Responsibilities

• Lead and inspire the boutique team to deliver exceptional customer service and a personalised shopping experience
• Drive sales performance and exceed store targets through strong leadership and commercial awareness
• Oversee daily store operations, including stock control, cash-ups, reporting and store administration
• Ensure impeccable visual merchandising and uphold the luxury presentation standards of the brand
• Build strong client relationships and encourage customer loyalty through elevated service
• Coordinate in-store promotions, marketing initiatives and seasonal campaigns
• Mentor, motivate and develop staff to create a positive and high-energy team culture
• Ensure smooth operational excellence during mall trading hours

Requirements

• Previous experience in a premium or luxury retail management role
• Strong leadership ability with a hands...