SUMMARY:
This role is responsible for managing the billing operations team and ensuring accurate, efficient billing and premium collection across the business. You will play a key role in improving processes, managing risk, and working closely with IT, Finance, and senior stakeholders.

POSITION INFO: Job Description:

• Lead and manage the billing operations team
• Oversee end-to-end billing and premium collection processes
• Ensure accuracy, strong controls, and timely month-end billing
• Analyse billing and collections data to identify risks and improvement opportunities
• Drive process improvements across billing and payment streams
• Manage operational issues and implement mitigation plans
• Act as the business lead for billing-related system and IT projects
• Engage with internal stakeholders and represent bill...