Grow your expertise with Apex Utilities as a Billing Representative in Leduc, AB. Take charge of billing operations, meter management, and client account accuracy in this key role.
In this vital position within the unionized framework, you will assist our Customer Billing department. Expect to engage in monitoring meter readings, handling billing discrepancies, and ensuring correct customer account adjustments. Your work will benefit the broad customer base at Apex Utilities, supporting safe natural gas distribution across Alberta.
Key Responsibilities:
• Manage meter readings from the Field Collection System (FCS)
• Address and resolve meter reading and billing issues
• Process corrections for customer accounts with precision
• Audit and update CIS for billing account accuracy
• Implement and validate billing rate adjustments efficiently
Requirements:
• Relevant Certificate in Business Administration
• Two years of related experience strongly preferred