Become an essential part of Naboo as a Billing Operations Specialist, driving efficiency in Corporate Events through top-tier customer support. Your attention to detail and CRM proficiency will shine in this role.
Naboo is on the hunt for a skilled Billing Operations Specialist to deliver excellent client and supplier support. With 1 to 3 years of relevant experience in a tech company, you will manage invoicing accuracy, respond to queries, and mentor junior support staff. Your passion for improving operations with automation will be critical in this dynamic setting.
Key Responsibilities:
• Ensure high-end customer support for clients
• Respond to inquiries with clarity and adherence to SLAs
• Confirm final amounts from suppliers post-events
• Invoice clients accurately based on prior events
• Follow up on outstanding issues and disputes
Requirements:
• 1 to 3 years in a customer support role
• Fluent in English; French is advantageous
• Experience with...