Job Title: Administrative Associate
Job Description
The Administrative Associate provides critical support to commercial mechanical service operations by managing service billing, invoicing, dispatch coordination, and customer service in a fast-paced environment. This role ensures accurate documentation, efficient scheduling, and professional communication with commercial clients while collaborating closely with service, accounting, and operations teams.
Responsibilities

+ Process service billing and invoicing accurately, including time and material work, service calls, and contracts.

+ Review technician paperwork for accuracy, completeness, and proper documentation before billing.

+ Assist with dispatching and scheduling service calls to ensure timely response to customer needs.

+ Answer and manage incoming phone calls in a professional and courteous manner.

+ Provide responsive and professional customer service to commercial clien...