Billing Administrator – NxaTel

Full Time | Menlo Park, South Africa

Role Overview

NxaTel is looking for a mature, detail‑oriented, and highly accountable Billing Administrator to join our growing team. This role is critical to ensuring accurate customer billing, collections, payment management, and professional handling of all billing‑related customer queries. The ideal candidate must be able to work under pressure, manage deadlines effectively, and maintain a high level of professionalism while supporting the company’s financial operations.

Key Responsibilities

• Process and manage customer billing through Zoho Books and Zoho Billing systems
• Ensure invoices, subscriptions, and billing records are accurate and up to date
• Manage collections and customer payment follow‑ups
• Reconcile customer payments, debit orders, EFTs, and portal transactions
• Handle billing‐related customer support queries v...