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Job Description
SALES SUPPORT REPRESENTATIVE- FULLY REMOTE- Working Central time hours
Calculated Hire is looking for a Sales Support Representative to effectively handle inquiries from internal and external sales agents that are received via phone and serviced in their Health Insurance partners contact center environment. A successful candidate will be able to interact appropriately and efficiently with agents using excellent interpersonal and listening skills, professionalism and phone etiquette skills. The ability to use computer-based resources in a highly effective manner to educate and provide accurate responses to inquiries is crucial for success.
DUTIES AND RESPONSIBILITIES: Scope of Appointment and Eligibility Verification (Medicare only).
Β· Handle a large volume of inbound calls in a timely manner.
Β· Activities related to inbound calls, LIVE chats from sales agents seeking support for partners Medicare products.
Β· Follow communi...