Description
Robert Half is seeking a Bilingual Patient Services Representative to support a growing healthcare organization. This role serves as a critical liaison between patients, providers, and insurance carriers, helping ensure a seamless patient experience while supporting scheduling, insurance verification, referrals, and patient account management.


Key Responsibilities

+ Coordinate patient scheduling and appointment management across multiple providers.

+ Verify insurance eligibility, benefits, and coverage requirements.

+ Process referrals and prior authorizations with insurance carriers and provider offices.

+ Educate patients on appointment requirements, insurance information, and financial responsibilities.

+ Maintain accurate patient records and documentation within EMR/EHR systems.

+ Collaborate with clinical and administrative teams to ensure continuity of care.

+ Resolve patient concerns an...