Elevate your career as a fully bilingual Operations Officer III with Randstad Canada in Mississauga, Ontario. This hybrid role blends customer communication with essential back-office administration.
Join a dynamic team of 15 professionals for a 12-month contract focusing on customer service and efficient administration. You will handle KYC checks, high-volume data entry, and document reviews, ensuring accuracy in wire transfer details. This position operates with a rotational shift schedule, offering flexibility and a collaborative work environment.
Key Responsibilities:
• Verify customer information through inbound and outbound calls
• Conduct thorough Know Your Customer (KYC) checks
• Maintain accurate records and perform data entry tasks
• Provide wire transfer details with precision
• Collaborate in daily meetings to enhance service quality
Requirements:
• Fluent in English and French (written and verbal)
• 4+ years in banking or financial services