Provide essential technical support as an IT Administrator in Montreal. This role demands bilingual proficiency to address desktop issues, assist users, and maintain networks effectively.
As the IT Administrator, you'll be the primary support for on-site users, handling requests from multiple sites in Montreal, Sherbrooke, and Cornwall. Your responsibilities will include resolving hardware issues, managing network systems, and enforcing IT security standards. Collaborating closely with the Regional IT Manager, you'll also document procedures and maintain compliance with corporate policies.
Key Responsibilities:
• Resolve desktop and network connectivity issues for on-site users
• Support and maintain local and wireless networks infrastructure
• Assist with software and hardware installations and upgrades
• Document IT procedures and maintain asset records
• Provide support for Microsoft Office 365 and operating systems
Requirements:
• Fully bilingual in Frenc...