Location: Montreal
Contract Length: 6 months

About the Role:
We are seeking motivated candidates interested in utilizing their HR skills for a 6-month contract with a reputable insurance company. This role will act as the first point of contact for employees and leaders seeking HR support, handling inquiries via phone and case management system. The goal is to provide timely, accurate, and customer-focused guidance on HR policies, processes, and systems, ensuring a smooth and consistent employee experience.

Advantages
- Hybrid workstyle
- Contract position
- Joining a collaborative team
- Hands-on experience
- Skill development

Responsibilities
- Handle HR inquiries via phone and case management system, triaging, resolving, and escalating issues as needed while meeting service level agreements.

- Process HR transactions accurately in systems, ensuring alignment with policies, SOPs, and best practices.