A well-established financial services client is seeking a Bilingual Collections Specialist to support high-volume account management activities within a fast-paced customer-focused environment. This role requires strong communication, negotiation, and problem-solving skills while balancing customer service with risk mitigation and collections objectives.

Responsibilities

• Manage high-volume inbound and outbound collections activity


• Negotiate payment arrangements and resolve delinquent accounts


• Maintain accurate account documentation and follow-up records


• Ensure compliance with internal policies and regulatory gu...