Deliver top-notch client support as a Bilingual Fraud Advisor with RBC. Engage clients through various channels and utilize strong analytical skills to prevent fraud effectively.

As part of the RBC Advice Centre, you will leverage your communication abilities to enhance client relationships while safeguarding their interests. This full-time, shift-oriented role, which allows for flexible work arrangements, is critical to maintaining the trust of our clients. Working from locations like Mississauga, Toronto, Montreal, and Winnipeg, you will contribute to team success with a strong focus on compliance and customer service.

Key Responsibilities:
• Engage clients via phone and email to deliver superior service
• Educate clients on fraud prevention and solutions
• Resolve client issues at the first point of contact
• Collaborate with partners to achieve team results
• Adhere to compliance routines and risk management processes