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Bilingual (EN/FR) Credit Recovery Specialist - Tangerine

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Tangerine
📍 Toronto, Canada
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Location Toronto
📅
Posted June 21, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Is this role right for you?

In this role, you will:
  • Manage overall deposit and loan delinquency ratios based on yearly delinquency targets

  • Resolve assigned daily returned payments; make calls to clients by the end of the current business day to determine reason for arrears and elicit promise to pay; document telephone conversations in appropriate systems

  • Contact clients and utilize strong negotiation and analytical skills to minimize loss and maximize recovery of past due accounts

  • Respond, investigate and act on internal and external email requests, concerning delinquent accounts in a timely manner

  • Assist call centre with escalated problem resolution on delinquent accounts

  • Value customer complaints and respond in a professional and timely manner

  • Issue first and final delinquency notices daily and send to clients

  • Review and update credit bureau information as required.

  • Review, acce...

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    📍 Location Details

    🌆
    City
    Toronto
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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