Bilingual Customer Service Representative Tier 4 Global Customers · Merida ·
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Job Description
Powerfleet (Nasdaq: AIOT; JSE: PWR; TASE: PWFL) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet’s ethos transcends our data ecosystem and commitment to innovation; our people‑centric approach empowers our customers to realize impactful and sustained business improvement.
Position OverviewPowerfleet is seeking a proactive and customer‑focused Bilingual Customer Service Representative (CSR) to support our mid‑market clients. As the primary point of contact for assigned accounts, the CSR is responsible for ensuring a seamless, value‑driven customer experience throughout the lifecycle of the relationship. Thi...