Join a diverse team as a Bilingual Customer Service Representative in Markham, ON. This temporary position enables you to assist customers in both English and French, ensuring effective communication.
This role is crucial for supporting customer inquiries and processing orders efficiently. Candidates should bring 2-3 years of experience, ideally from a high-volume environment, and be fluent in both English and French. You'll engage with business professionals and consumers to enhance customer relationships and retention.
Key Responsibilities:
• Respond to inquiries via phone and email in both languages
• Manage high volumes of incoming customer calls
• Process online orders through the entry system
• Troubleshoot and resolve customer issues swiftly
• Foster and maintain strong customer relationships
Requirements:
• 2–3 years customer service experience required
• Fluency in French and English, both written and spoken
• Relevant post-secondary education ...