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Bilingual Customer Care Agent

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Advance Financial
πŸ“ Nashville, United States
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Location Nashville
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Posted June 18, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and provide a world-class experience every time.

If you are someone who values a company that values you and is committed to creating a positive environment from day one, we want you! To succeed on this team, you will love being coached by world-class leaders. This department is open 365 days a year and our agents must have open availability including weekends and holidays.

What You'll Do


+ Manage mostly inbound calls for current and potential customers


+ Answer questions about our products and services, take payments and offer outstanding customer support

+ Verify and update customer account information as necessary

+ Meet daily, monthly and quarterly metrics based off customer service-related measures

+ Identify and escalate customer calls with complex issues

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πŸ“ Location Details

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City
Nashville
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Country
United States
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Commute
Local Area

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