π Local Job Near You
Bilingual Customer Care Agent
Advance Financial
π
Nashville, United States
Location
Nashville
Posted
June 18, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and provide a world-class experience every time.
If you are someone who values a company that values you and is committed to creating a positive environment from day one, we want you! To succeed on this team, you will love being coached by world-class leaders. This department is open 365 days a year and our agents must have open availability including weekends and holidays.
What You'll Do
+ Manage mostly inbound calls for current and potential customers
+ Answer questions about our products and services, take payments and offer outstanding customer support
+ Verify and update customer account information as necessary
+ Meet daily, monthly and quarterly metrics based off customer service-related measures
+ Identify and escalate customer calls with complex issues
If you are someone who values a company that values you and is committed to creating a positive environment from day one, we want you! To succeed on this team, you will love being coached by world-class leaders. This department is open 365 days a year and our agents must have open availability including weekends and holidays.
What You'll Do
+ Manage mostly inbound calls for current and potential customers
+ Answer questions about our products and services, take payments and offer outstanding customer support
+ Verify and update customer account information as necessary
+ Meet daily, monthly and quarterly metrics based off customer service-related measures
+ Identify and escalate customer calls with complex issues