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Bilingual Call Center Representative - Greater Sacramento - Remote

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Gainwell Technologies
πŸ“ United States, United States
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Location United States
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Posted June 19, 2026
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Commute Local Area
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Job Description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.Β 

Summary


Your role in our mission

  • Answers telephone calls using an automated system and responds to basic to moderately complex member questions and/or forwards call to appropriate personnel.

  • Research member calls/inquiries and responds to appropriate parties in accordance with service level agreements (SLAs).

  • Documents calls in a customer relationship management (CRM) ticketing solution, resolves member requests/inquiries and updates CRM history with results of inquiry to include proper documentation.

  • Interfaces with team per...
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    πŸ“ Location Details

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    City
    United States
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    Country
    United States
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    Commute
    Local Area

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