About the Role

You'll start by:

• Using our CRM system to qualify prospects by telephone, email, and online platforms across Canada—B2B sales with no industry limits.
• Promoting DHL Express services to new and existing clients.
• Acting as the customer’s point of contact to ensure all queries or issues are dealt with appropriately.
• Coordinating with different departments on lead initiatives.
• Working with a supervisor on a regular basis for feedback opportunities.

Then you’ll have the opportunity to:

• Re‑activate, onboard, and manage small‑size business accounts where companies use DHL Express services 3–6 times per year.
• Identify opportunities for growth and increased use of DHL Express services, collaborating with our various sales channels.
• Utilize our commercial tools to maximize revenue growth.
• Practice pipeline management to set up new businesses within DHL E...