Support agents and clients as a Bilingual Broker Support Administrator with Experior Financial Group. Utilize your English and French proficiency in a role focused on customer satisfaction and operational efficiency.
This position is ideal for individuals with strong multitasking abilities and a background in office administration. Your proactive approach to handling inquiries and building positive relationships is essential for success. Experience working under tight deadlines will also be beneficial in this administrative role designed for career development.
Key Responsibilities:
• Provide excellent customer support for agents and carriers
• Create positive relationships with clients and providers
• Handle inquiries via phone and email professionally
• Contribute to enhancements in processes and technology
• Update the departmental process manual regularly
Requirements:
• Previous office experience required
• Fluent in English and French
• Strong com...