The Maritime and Coastguard Agency is looking for a Business Intelligence and Customer Service Lead in Cardiff with hybrid working options. This role focuses on data-driven decision making, overseeing high-quality reporting to support business strategies.

The successful candidate will manage teams across Cardiff and Southampton, ensuring exceptional service delivery while promoting digital transformation. Considerable experience in BI, strong communication skills, and proficiency in Power BI, Python, and SQL are essential for this position, offering numerous benefits including a competitive salary and pension contribution.