Drive operational leadership at Betz Pools Limited as Vice President of Operations in Stouffville, Ontario. Focus on delivering top-tier customer experiences and strategic growth for luxury pool services.
As a key member of Betz's executive leadership team, the Vice President of Operations will oversee multiple departments to ensure operational excellence. The role involves improving our White Glove Weekly Service Division while fostering a culture of accountability and continuous improvement. This position demands a proactive approach to enhance efficiency and technology adoption across the organization.
Key Responsibilities:
• Oversee daily operations and manage multiple departments
• Facilitate accountability through Scorecards and KPIs
• Monitor customer satisfaction and drive proactive issue resolution
• Develop scalable systems for premium service delivery
• Utilize reporting tools for operational decision-making
Requirements:
• 10 years in senior opera...