Entry Level Service Advisor & Customer Representative

Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.

Responsibilities:

• Greet customers and assist them with scheduling appointments for service
• Communicate with customers to gather information about their vehicle's service needs
• Provide estimates for service costs and recommend additional services as needed
• Coordinate with the service department to ensure that work is completed on time
• Follow up with customers to ensure their satisfaction with the service provided
• Handle customer inquiries and concerns in a professional and timely manner
• Maintain a high level of product knowledge an...