Benelux Customer Care Manager B2b

Customer Care - Operation

About L’Oréal

L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, Garnier, Kérastase, Lancôme, Giorgio Armani and Vichy, we offer relevant products for every consumer.

Who am I?

As BNL Customer Care Manager B2b, you lead the ‘order to delivery activity’ for all Benelux customers with a multidivisional approach, ensuring the smooth execution of the order-to-delivery process. You are the point of contact between BNL Order to Cash team and Divisions. You manage B2b in the Netherlands and in Belux through the Belux Coordinator.

My Responsibilities

As BNL Customer Care Manager B2b, my main missions are :